General
What to do if I get a fine or ticket during my rental period?
You are responsible for settling any fines or tickets received during your rental period. Please make sure to notify the us about any such incidents when returning the vehicle. Note: Some fines may be issued a few days after your rental ends. In ...
Where can I find pick-up and drop-off details?
You can find your pick-up and drop-off details in the confirmation email you received after booking, as well as in your rental agreement. These details include the exact location, date, and time of both pick-up and return. If you’re unable to locate ...
What happens if my rental vehicle is damaged or stolen?
If your rental vehicle is damaged or stolen, please take the following steps immediately: Contact us right away to report the incident. In case of theft or an accident, notify us so we can contact the estimator and file an official report, this is ...
What should I do if I forgot something in the rental car?
If you forgot something in the rental car, please contact us as soon as possible. Provide details like your rental agreement number, the item you left behind, and when and where you returned the car. We’ll check our lost and found and do our best to ...
What should I do in case my car breaks down or I am involved in an accident?
In case your rental car breaks down or you're involved in an accident, please follow these steps immediately: Ensure your safety first – move to a safe location and check for any injuries. Contact us right away – call our 24/7 emergency support line ...
What does a car with "on Request" status means?
A car listed as "On Request" means that the vehicle is not immediately available in our current fleet and requires manual confirmation. When you select a car with this status, our team will check availability and contact you as soon as possible to ...
Will I get the exact same rental car as shown at the time of booking?
While we do our best to provide the exact car shown at the time of booking, rental car reservations are based on vehicle category, not specific models. This means you'll receive a car with similar features, size, and capacity as the one displayed ...
Can I rent a car without a credit card?
Yes, at NN Rent a Car, you can rent a car without a credit card. We accept other forms of payment such as cash or debit cards, but please note that a credit card is mandatory for the refundable security deposit. The amount and conditions may vary ...
What should I do, in case I lose my booking reference number?
If you lose your booking reference number, don’t worry we can still help you retrieve your reservation. Simply contact our customer support team and provide the full name used for the booking, along with the date and location of your rental. We'll ...
What is the fuel policy?
NN Rent a Car fuel policy is Same to Same. Our fuel policy is "same to same", which means you receive the vehicle with a certain fuel level and are expected to return it with the same amount. For example, if the car is delivered with half a tank, ...
What are the mileage options for a rental car?
NN Rent a Car offers Unlimited mileage.
What services are included in my car rental booking?
The inclusions offered by NN Rent a Car includes services like: Basic Insurance Third Party Liability Free airport meet and greet unlimited mileage 24/7 road assistance 24/7 call support
Why is flight number required while booking a car rental?
The flight information helps us to track your flight arrival information, which makes it easier for us to manage the availability of the car in case there is a late pickup due to delay in the flight. Is flight number mandatory for booking? A flight ...
Driver Requirements
The minimum car hire age depends upon the car type, and model. You will be advised about the exact restrictions during the booking process. And once you have booked the car, the same will also be displayed on the Rental Confirmation Voucher. ...